Pre-orders take 10-14 weeks to ship to us, so please choose your sizing accordingly.  

If an item is damaged or defective upon delivery, we will need to be notified within 7 business days from the date of delivery. You are highly encouraged to inspect your orders upon delivery to report any issues within the 7-day window. We will not be responsible for any defective or damaged products after 7 days of being delivered. Warranty only applies to items purchased directly from our website. Items must be new, unworn, with the tags attached.

If we are able to send a replacement we will gladly do so. If we are unable to replace your item due to stock issues, you will be refunded to the original form of payment. If your tracking for ANY ORDER states that it has been delivered and you did NOT receive the items, you will have to file a claim through the carrier. WE ARE NOT RESPONSIBLE FOR THE PACKAGES AFTER THEY LEAVE OUR WAREHOUSE. 

By shopping with us at Millie Rose, you agree to these Terms and Conditions.

*Please note- scaling and coloring may differ from the mock-up or pictured product per style and size.